Privacy Policy

1. Data Collection

We collect only the information necessary to provide our creative advisory services. This includes uploaded content, session information, user account information if applicable, and usage data to improve our services.

2. Content Storage

Uploaded content is stored securely and used for the purpose of generating AI advisory responses and maintaining your creative sessions. We implement industry-standard security measures to protect your content.

All communication between your browser and our servers is encrypted using HTTPS/TLS encryption to ensure data privacy during transmission. Your creative project information is stored in a secure PostgreSQL database with access restricted to essential personnel only.

3. Creative Project Protection

We understand that you may be sharing unpublished creative works and sensitive intellectual property. Your projects, conversations, and uploaded materials are strictly confidential and are only accessible to you and our AI advisory system. We do not review, analyze, or share your creative content with any third parties except when explicitly required to provide our services.

Media files (such as images) are stored using secure cloud storage services with appropriate access controls. We maintain strict isolation between user accounts to ensure your creative works remain private.

4. AI Training

Our AI system may use anonymized data to improve its advisory capabilities. No personally identifiable information or original content is used for training without explicit consent. Your creative works and project details are never used to train our AI models.

5. Third-Party Services

We use third-party AI service providers to process your messages and generate responses. When you interact with our AI advisors, your messages are sent to these services for processing. Their use of this data is governed by their respective privacy policies and terms of service, but we have configured our integrations to maximize your privacy. No persistent user identifiers are shared with these services, and we do not permit them to retain or train on your content.

6. Data Sharing

We do not sell or share your personal information or uploaded content with third parties. Data is only used to provide and improve our services.

Your conversations with our AI advisors remain confidential. We do not monitor or review the content of your sessions except in rare cases where it's necessary for troubleshooting technical issues, and only with your explicit permission.

7. Data Retention

We retain your account information and creative project data for as long as you maintain an active account with us. You can delete specific sessions or request deletion of your entire account at any time. Upon account deletion, all your personal information and creative content will be permanently removed from our systems within 30 days.

8. User Rights

Users have the right to access, correct, or delete their personal data and uploaded content. You can delete your sessions and export your session data at any time. Contact us at hello@cera.art to exercise these rights or ask questions about our privacy practices.